⚖️ WiseCall for Law Firms & Professional Services

Never miss another
new matter enquiry.

WiseCall answers every call, qualifies new enquiries, captures matter details, routes urgent calls and supports your team, 24 hours a day.

24/7 Availability
Qualifies Enquiries
UK-Based
GDPR Compliant
Live demo · No signup

Talk to WiseCall

Choose the legal demo when Ava asks which industry you want to test.

+44 113 522 2277

Tap the orb or dial the number from any phone.

Try it like a prospective client would.

Watch

See WiseCall in action

A two-minute look at how WiseCall handles enquiries for legal and professional firms.

The Intake Bottleneck

Busy doesn't mean responsive

The phone rings while fee earners are in meetings, reception is handling existing clients and someone is racing a deadline. By the time the call is returned, the enquiry has moved on.

New matters are unforgiving

Prospective clients comparing firms want a fast, confident first response. If the call is missed at lunch, after hours or during a busy patch, they rarely wait around.

Volume crowds out value

Existing clients call for updates, document requests, billing queries and urgent escalations. Those matter, but they easily crowd out valuable new intake when the front desk is stretched.

Departments drift apart

For firms with multiple departments or offices, consistent call handling is harder. One missed handoff can mean lost instructions, slower response times and less visibility into demand.

The result: a firm that looks busy and professional, but still loses opportunities through calls that never reach the right person quickly enough.

What WiseCall Does

An AI receptionist built around intake

It supports your intake team and front desk, never in place of them. WiseCall never gives legal, financial or professional advice. All advice stays with your team.

Every call answered

Day, night, lunchtime rush or weekend. Full-time cover, out-of-hours only, or overflow when the front desk is busy. All included on every plan.

New enquiries qualified

Uses your own intake questions to qualify new enquiries consistently, then books consultations and callback slots straight into your workflow.

Accurate matter capture

Caller, matter and urgency details captured in a structured format and delivered where your team needs them. No scribbled notes, no missed detail.

Urgent calls routed

Time-sensitive matters are identified early and escalated using your rules, whether that means an on-call solicitor, a duty team or a specific office.

Clio-ready intake

Pushes structured intake data into Clio Manage and Clio Grow workflows, as well as custom CRM and shared-inbox setups. Designed to fit how your firm already works.

Complete phone system included

Business numbers, staff extensions and apps for iOS, Android and desktop on every plan. No separate telecoms contract to manage.

Enquiry Value Calculator

What are missed calls costing you?

Use the value of a new instruction, first-month fee or onboarding revenue to keep the estimate conservative. For many firms the true lifetime value is materially higher.

Daily missed matter value
£1,008
Monthly missed matter value
£22,176
Estimated annual impact
£266,112

Based on 22 working days per month. Every WiseCall plan costs a fraction of one recovered instruction.

Use Cases

Built for every scenario

📋

New client intake

WiseCall captures every new enquiry with consistent intake questions, books consultations or callbacks and creates structured records your team can act on immediately in Clio.

💬

Existing client updates

Billing queries, document chases and progress update calls are handled professionally, with accurate notes routed to the right fee earner, department or shared inbox.

🚨

Urgent call routing

Time-sensitive matters can be identified early and escalated using your rules, whether that means reaching an on-call solicitor, a duty team or a specific office location.

🏛️

Multi-department coverage

Whether you run conveyancing, family, probate, litigation or advisory teams, WiseCall gives every department a consistent first response and clear reporting across the firm.

Trust and Compliance

Sensitive client information, clear boundaries

UK Hosted

All data is processed and stored on UK-based infrastructure.

GDPR Compliant

Full compliance with UK data protection regulations.

Configurable Intake Boundaries

You control what WiseCall can collect, what it must escalate and which enquiries always require a human response.

Secure Data Processing

Encrypted communications and secure storage as standard.

No Advice Given

WiseCall captures information and routes enquiries. It never gives legal or professional advice.

Clio-Ready Audit Trail

Structured call notes, recordings and transcripts available for review, supporting consistent intake workflows.

Try it risk free

7 Day Legal & Professional Pilot

7 days
Full featured trial period
Clio ready
Intake flows and routing configured with your team
Full support
Dedicated onboarding from our team

See how many calls WiseCall captures, how consistently enquiries are qualified and how quickly your team receives usable intake data. Real call handling from your own firm, not a generic demo.

Start Your 7 Day Pilot
FAQ

Legal questions, answered

Does the AI give legal advice?
No. WiseCall captures information, qualifies enquiries and routes calls only. It never provides legal, financial or professional advice. Anything requiring advice is escalated straight to your team.
Does it push intake into Clio?
Yes. WiseCall is designed to push structured intake data into Clio Manage and Clio Grow, as well as custom CRM and shared-inbox workflows. We confirm the exact setup for your firm during onboarding.
How are urgent or time-sensitive matters handled?
You define what counts as urgent. WiseCall identifies time-sensitive matters early and escalates them using your rules, to an on-call solicitor, a duty team or a specific office. Everything else is logged with a full summary.
Can we keep our existing firm number?
Yes. In most cases your existing number can be ported to WiseCall, and every plan includes a complete phone system with extensions and mobile apps for your team. We confirm what's possible for your number during onboarding.
Is the demo on this page the real product?
Yes. The orb at the top of this page calls a live WiseCall voice agent, not a recording. Your production agent is trained on your firm's details: departments, intake questions, routing rules and escalation contacts.

Capture more enquiries. Keep intake moving.

Book a legal demo and we'll show you exactly how WiseCall would handle your firm's calls, using your own intake scenarios.

WiseCall works alongside your team. Never in place of them.