WiseCall answers every call, books valuations and viewings, qualifies vendor and landlord enquiries, and keeps every branch responsive, 24 hours a day.
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Try it like a vendor, landlord, buyer or tenant would.
Negotiators are on viewings. Valuers are out. The office is juggling portal leads, chain updates and tenant issues. By the time someone answers, the caller is gone.
Vendor and landlord enquiries are time sensitive. People comparing agents rarely wait for a callback. If your line is busy at lunch or after hours, they try the next agency on the list.
Buyers, tenants and managed landlords create a constant stream of inbound calls. Those calls matter, but they can easily crowd out new instruction opportunities when the team is stretched.
Sales, lettings and property management all have different priorities. One missed handoff between branches or departments can mean lost instructions and weaker visibility across the business.
The result: an agency that looks busy and professional, but still loses valuations, viewings and instructions through calls that never reach the right person quickly enough.
It supports your branch teams and negotiators. It never replaces them. Negotiation, legal advice and tenancy decisions stay with your people.
Day, night, lunchtime rush or Saturday morning surge. Full-time cover, out-of-hours only, or overflow when your lines are busy. All included.
Captures seller and landlord enquiries, books valuations, arranges viewings and callbacks straight into your workflow, the moment they call.
Vendor, landlord, buyer and tenant details captured in a structured format and delivered to your shared inbox or CRM. No scribbled notes, no missed digits.
Urgent repairs and tenant issues are flagged and routed to the right contact based on your escalation rules. Routine queries are logged for the morning.
Sales, lettings and property management can follow different routing rules while every branch works to the same call-handling standard, with reporting across the business.
Business numbers, staff extensions and apps for iOS, Android and desktop on every plan. Your negotiators carry the office in their pocket. No separate telecoms contract.
Use your own numbers. Keep the estimate conservative. The downstream value of repeat business, referrals and renewals is usually higher.
Based on 22 working days per month. Every WiseCall plan costs a fraction of one recovered instruction.
WiseCall captures every seller and landlord enquiry, books valuations and makes sure potential instructions are logged the moment they call.
Buyers and tenants can book callbacks and viewing arrangements without waiting for a negotiator to become free, keeping the pipeline moving on busy days.
Evenings and weekends are when many homeowners have time to enquire. WiseCall captures those calls and queues them for follow-up before a competitor gets there first.
For agencies operating across sales, lettings and property management, WiseCall provides consistent call handling and reporting across every branch.
All data is processed and stored on UK-based infrastructure.
Full compliance with UK data protection regulations.
Sales, lettings and property management calls follow different routing and escalation rules.
Encrypted communications and secure storage as standard.
Urgent repair or tenant issues are flagged and routed to the right contact, based on your rules.
Full call logs, recordings and transcripts available to branch and operations managers.
See exactly how many valuations, viewings and instruction enquiries WiseCall captures across sales, lettings and property management. Real data from your own business, not estimates.
Start Your 7 Day PilotBook a property demo and we'll show you exactly how WiseCall would handle your agency's calls, using your own scenarios.
WiseCall works alongside your team. Never in place of them.