🏠 WiseCall for Estate Agents, Lettings & Property Management

Never miss another
valuation or instruction.

WiseCall answers every call, books valuations and viewings, qualifies vendor and landlord enquiries, and keeps every branch responsive, 24 hours a day.

24/7 Availability
Books Valuations
UK-Based
GDPR Compliant
Live demo · No signup

Talk to WiseCall

Choose the property demo when Ava asks which industry you want to test.

+44 113 522 2277

Tap the orb or dial the number from any phone.

Try it like a vendor, landlord, buyer or tenant would.

The Branch Bottleneck

Busy doesn't mean responsive

Negotiators are on viewings. Valuers are out. The office is juggling portal leads, chain updates and tenant issues. By the time someone answers, the caller is gone.

Vendors don't wait

Vendor and landlord enquiries are time sensitive. People comparing agents rarely wait for a callback. If your line is busy at lunch or after hours, they try the next agency on the list.

Volume crowds out value

Buyers, tenants and managed landlords create a constant stream of inbound calls. Those calls matter, but they can easily crowd out new instruction opportunities when the team is stretched.

Branches drift apart

Sales, lettings and property management all have different priorities. One missed handoff between branches or departments can mean lost instructions and weaker visibility across the business.

The result: an agency that looks busy and professional, but still loses valuations, viewings and instructions through calls that never reach the right person quickly enough.

What WiseCall Does

An AI receptionist built around how agencies work

It supports your branch teams and negotiators. It never replaces them. Negotiation, legal advice and tenancy decisions stay with your people.

Every call answered

Day, night, lunchtime rush or Saturday morning surge. Full-time cover, out-of-hours only, or overflow when your lines are busy. All included.

Valuations & viewings booked

Captures seller and landlord enquiries, books valuations, arranges viewings and callbacks straight into your workflow, the moment they call.

Accurate caller capture

Vendor, landlord, buyer and tenant details captured in a structured format and delivered to your shared inbox or CRM. No scribbled notes, no missed digits.

Maintenance routed properly

Urgent repairs and tenant issues are flagged and routed to the right contact based on your escalation rules. Routine queries are logged for the morning.

Consistent across branches

Sales, lettings and property management can follow different routing rules while every branch works to the same call-handling standard, with reporting across the business.

Complete phone system included

Business numbers, staff extensions and apps for iOS, Android and desktop on every plan. Your negotiators carry the office in their pocket. No separate telecoms contract.

Instruction Value Calculator

What are missed calls costing you?

Use your own numbers. Keep the estimate conservative. The downstream value of repeat business, referrals and renewals is usually higher.

Daily missed fee value
£100
Monthly missed fee value
£2,200
Estimated annual impact
£26,400

Based on 22 working days per month. Every WiseCall plan costs a fraction of one recovered instruction.

Use Cases

Built for every scenario

📋

Valuation booking

WiseCall captures every seller and landlord enquiry, books valuations and makes sure potential instructions are logged the moment they call.

🔑

Viewing coordination

Buyers and tenants can book callbacks and viewing arrangements without waiting for a negotiator to become free, keeping the pipeline moving on busy days.

🌙

Out-of-hours lead capture

Evenings and weekends are when many homeowners have time to enquire. WiseCall captures those calls and queues them for follow-up before a competitor gets there first.

🏢

Multi-branch coverage

For agencies operating across sales, lettings and property management, WiseCall provides consistent call handling and reporting across every branch.

Trust and Compliance

Client and property data, handled properly

UK Hosted

All data is processed and stored on UK-based infrastructure.

GDPR Compliant

Full compliance with UK data protection regulations.

Configurable Branch Routing

Sales, lettings and property management calls follow different routing and escalation rules.

Secure Data Processing

Encrypted communications and secure storage as standard.

Maintenance Escalation Rules

Urgent repair or tenant issues are flagged and routed to the right contact, based on your rules.

Transparent Reporting

Full call logs, recordings and transcripts available to branch and operations managers.

Try it risk free

7 Day Property Pilot Programme

7 days
Full featured trial period
No risk
Cancel anytime, no commitment
Full support
Dedicated onboarding from our team

See exactly how many valuations, viewings and instruction enquiries WiseCall captures across sales, lettings and property management. Real data from your own business, not estimates.

Start Your 7 Day Pilot
FAQ

Property questions, answered

Does the AI actually book valuations, or just take messages?
It books. WiseCall captures the property details, qualifies whether it's a sale or lettings enquiry, and books the valuation or callback into your workflow. Where a call genuinely needs a person, it routes or escalates based on your rules.
Can sales, lettings and property management have different handling?
Yes. Each department or branch can follow its own routing, escalation and data-capture rules while the whole business works to one call-handling standard with shared reporting.
What happens with urgent maintenance calls at 2am?
You define what counts as urgent. Genuine emergencies are routed to your on-call contact immediately. Everything else is logged with a full summary and queued for the morning, so tenants always get a proper response without waking your team unnecessarily.
Can we keep our existing branch numbers?
Yes. In most cases your existing numbers can be ported to WiseCall, and every plan includes a complete phone system with extensions and mobile apps for your negotiators. We confirm what's possible for your specific numbers during onboarding.
Is the demo on this page the real product?
Yes. The orb at the top of this page calls a live WiseCall voice agent, not a recording. Your production agent is trained on your agency's details: branches, fees, availability, escalation contacts and booking process.

Capture more instructions. Keep every branch responsive.

Book a property demo and we'll show you exactly how WiseCall would handle your agency's calls, using your own scenarios.

WiseCall works alongside your team. Never in place of them.