AI receptionist for roofers
(our live demo line)
Nobody can take a call while they're stripping tiles or carrying slates up the scaffold. WiseCall picks up in your business name, asks what the caller needs and where the property is, then texts or emails you a summary. Call them back once you're down the ladder.
Roofing call answering for sole traders, small crews and builders, set up around the roofs, extensions and lofts you take on. Our trades page shows how it works across other trades.
How a call goes
The calls you miss up on the roof
You're on the scaffold or in a loft with no signal, and by lunch there are missed calls with no messages. Those calls tend to be the jobs worth having:
- A homeowner who wants a price for a new roof before winter.
- A flat roof over the kitchen that has started to hold water and drip.
- Gutters that overflow every time it rains, or rotten fascias.
- A chimney with crumbling pointing or lead flashing that has lifted.
- A couple planning an extension or loft conversion.
- Water through a bedroom ceiling the morning after a gale.
After high winds, every roofer nearby gets the same calls, and the homeowner rings down the list until a person answers. That firm usually gets the repair.
Who it suits
Roofers and small crews with nobody in the office
If you run the crew, do the quoting and answer the phone yourself, WiseCall is aimed at you. It also fits small firms where the phone gets passed around and often rings out.
Builders doing extensions, lofts and renovations
Plenty of roofers take on building work too. You tell WiseCall which jobs you do and what to ask about each.
Less useful if the phone is already staffed
With someone on the phone all day, you may only need nights and weekends covered. Every plan lets it take all calls, only calls out of hours, or only calls while your line is busy.
How a call goes
- 1.It picks up in your business name, day or night.
- 2.It asks what the job is: a leak, storm damage, a repair, a quote or an insurance claim.
- 3.It takes the caller's name, number, the property address and postcode, and times that suit them.
- 4.It works to your rules, such as the towns you cover, the jobs you take and what you treat as urgent.
- 5.When the caller hangs up, you get a written summary by text or email, and the transcript is saved in your dashboard.
WiseCall won't price a job, guess at what's causing a leak, or tell anyone whether a room is safe to use. Those conversations stay with you.
Storm damage and leaks after bad weather
The list of urgent jobs is yours to set. Water through a ceiling, tiles blown off or a damaged chimney might go on your list. A guttering quote can wait until morning.
When a caller describes one of those jobs, WiseCall can put them through to your mobile or your on-call number, or alert you that an urgent job has come in. Anything else is written up for a normal callback. WiseCall can pass calls to UK local, national and mobile numbers.
On a stormy weekend, leave it on all calls so the homeowner with a bucket under the drip reaches someone.
Quote visits for roofs, extensions and lofts
Roof replacements, flat roofs, chimney work, guttering, extensions and loft conversions all need a site visit before anyone can give a figure. WiseCall can book those visits and callbacks into your calendar, connected during onboarding, so the caller knows when you'll be round. For insurance work it can ask for the insurer and claim reference. For building jobs it can ask whether there are drawings yet.
Voicemail, call centres and WiseCall
Someone with rain coming in will ring the next roofer instead of leaving a message.
A staffed answering service for roofers is a reasonable choice, though plenty bill by the minute and need a script from you first. WiseCall is an AI answering service for roofers and builders that works from your current number, ported across, or a new one included with your plan. You pay a fixed monthly price in pounds, and your allowance is counted in calls the AI answers, so a long chat about a loft conversion still uses one call.
Our AI receptionist UK comparison shows how UK providers price their plans. If you also do plumbing or electrical jobs, see the pages for plumbers and electricians.
Prices and the free trial
Starter costs £99 a month on 30-day rolling terms. Pay for a year up front and you save 15%. All prices are quoted excluding VAT. Your allowance is measured in calls answered by the AI rather than minutes. The trial gives you 20 inbound calls free with no card needed. Other plans are on our pricing page.
Roofing and building FAQ
Does it work for builders as well as roofers?
What happens when someone rings about a leak or storm damage?
Will it give prices for a new roof or an extension?
Will it put survey visits in my calendar?
Can I keep my current business number?
How much is it, and can I try it first?
Try it
Ring Ava on 0113 522 2277 and listen to the AI take an enquiry. When you're ready, set up your own receptionist and put your first 20 calls through it free.