WiseCall answers every call, qualifies new enquiries, captures matter details, routes urgent calls and supports your team 24/7.
Built for UK law firms and professional services.
Every legal and professional services firm knows the pattern. The phone rings while fee earners are in meetings, reception is handling existing clients and someone is racing a deadline. By the time the call is returned, the enquiry has moved on.
New matter enquiries are especially unforgiving. Prospective clients comparing firms want a fast, confident first response. If the call is missed at lunch, after hours or during a busy patch, they rarely wait around.
Existing clients create a second pressure point. They call for updates, document requests, billing queries and urgent escalations. Those conversations matter, but they can easily crowd out valuable new intake when the front desk is already stretched.
For firms with multiple departments or offices, consistent call handling becomes harder again. One missed handoff can mean lost instructions, slower response times and less visibility into what demand is actually coming in.
The result is a firm that looks busy and professional, but still loses opportunities through calls that never reach the right person quickly enough.
An AI answering service that supports your intake team and front desk, not replaces them.
Compatible with legal intake and case management workflows, including:
Clio Manage • Clio Grow • Custom CRM and shared inbox workflows
WiseCall does not provide legal, financial or professional advice. All advice stays with your team.
See what missed calls could be costing your firm every month.
Use the average value of a new instruction, first-month fee or onboarding revenue to keep the estimate conservative. For many firms, the true lifetime value is materially higher.
WiseCall captures every new enquiry with consistent intake questions, books consultations or callbacks and creates structured records your team can act on immediately in Clio.
Billing queries, document chases and progress update calls are handled professionally, with accurate notes routed to the right fee earner, department or shared inbox.
Time-sensitive matters can be identified early and escalated using your rules, whether that means reaching an on-call solicitor, a duty team or a specific office location.
Whether you run conveyancing, family, probate, litigation or advisory teams, WiseCall gives every department a consistent first response and clear reporting across the firm.
Sensitive client information handled with clear boundaries.
All data is processed and stored on UK-based servers.
Full compliance with UK data protection regulations.
You control what WiseCall can collect, what it must escalate and which enquiries always require a human response.
Encrypted communications and secure storage as standard.
WiseCall captures information and routes enquiries. It never gives legal or professional advice.
Structured call notes, recordings and transcripts are available for review and can support consistent intake workflows.
See how many calls WiseCall captures, how consistently enquiries are qualified and how quickly your team receives usable intake data. Real call handling from your own firm, not a generic demo.
Start Your 7 Day PilotWiseCall works alongside your team. Never in place of them.