WiseCall answers every call, books appointments, handles cancellations and supports your reception team 24/7.
Built for UK dental practices.
Every dental practice knows the feeling. The phone rings while reception is checking in a patient, processing a payment and fielding a question about parking. By the time anyone reaches the phone, the caller has gone.
Research suggests that 20 to 40 percent of calls to dental practices go unanswered during peak times. Lunch hours are particularly challenging, with reduced cover and higher call volumes colliding at exactly the wrong moment.
New patient enquiries are often the first calls abandoned. These callers rarely leave voicemails. They simply ring the next practice on the list. Every missed call is a missed opportunity, and once that patient books elsewhere, the lifetime value walks with them.
Cancellations create another pressure point. Late notice gaps in the diary are difficult to fill when reception is already stretched. And once the practice closes for the day, out-of-hours calls go entirely unanswered, even from patients who would happily book an early morning or evening appointment.
The result is a practice that is busy, professional and well run, but quietly losing revenue through calls that simply never get answered.
An AI dental answering service that works alongside your reception team, not in place of them.
Compatible with leading dental practice management software:
Dentally • Software of Excellence • EXACT
WiseCall does not provide medical or clinical advice. All clinical queries are directed to your practice team.
See what missed calls could be costing your practice every month.
Most practices underestimate the value of missed calls. These figures represent first appointments only. The true lifetime value of each patient is significantly higher.
WiseCall captures every new patient enquiry with accurate details, books initial consultations and sends confirmation. No more lost leads to voicemail or competing practices.
When a patient cancels, WiseCall can immediately begin filling the gap. It contacts patients on your waiting list and offers the available slot, keeping your diary full and your revenue protected.
Evenings, weekends and bank holidays are when patients have time to call. WiseCall ensures those enquiries are captured and appointments booked, ready for your team the next morning.
For dental groups operating across multiple locations, WiseCall provides consistent call handling at every site. Centralised reporting gives practice managers full visibility across the group.
Patient data handled with the care it deserves.
All data is processed and stored on UK-based servers.
Full compliance with UK data protection regulations.
WiseCall handles scheduling and enquiries. It never provides clinical advice or diagnosis.
Encrypted communications and secure storage as standard.
Clinical matters are always escalated directly to your practice team.
Full call logs, recordings and transcripts available to practice managers at any time.
See exactly how many calls WiseCall captures, how many appointments are booked and what revenue your practice is recovering. Real data from your own practice, not estimates.
Start Your 7 Day PilotWiseCall works alongside your team. Never in place of them.