WiseCall answers every call, books valuations and viewings, handles overflow and supports your agency 24/7.
Built for estate agents, lettings teams and property businesses.
Every property business knows the pattern. The phone rings while negotiators are on viewings, valuers are out at appointments and the office is already juggling portal leads, chain updates and tenant issues. By the time someone answers, the caller is gone.
Vendor and landlord enquiries are especially time sensitive. People comparing agents rarely wait long for a callback. If your line is busy at lunch, after hours or during a surge in enquiries, they simply try the next agency on the list.
At the same time, buyers, tenants and managed landlords create a constant stream of inbound calls. Those calls matter, but they can easily crowd out valuable new instruction opportunities when the team is stretched.
For agencies with multiple branches or departments, consistent call handling is even harder. Sales, lettings and property management all have different priorities, and one missed handoff can mean lost instructions and weaker visibility across the business.
The result is an agency that looks busy and professional, but still loses valuations, viewings and instructions through calls that never reach the right person quickly enough.
An AI answering service that supports your branch teams and negotiators, not replaces them.
Fits around estate agency, lettings and property management workflows:
Valuation booking • Viewing coordination • Shared inbox and CRM follow-up
WiseCall captures enquiries and routes calls. Negotiation, legal advice and tenancy decisions stay with your team.
See what missed calls could be costing your agency every month.
Use your average seller, landlord or management instruction fee to keep the estimate conservative. The downstream value of repeat business, referrals and renewals is often higher.
WiseCall captures every seller and landlord enquiry, books valuations and makes sure potential instructions are logged the moment they call.
Buyers and tenants can book callbacks and viewing arrangements without waiting for a negotiator to become free, keeping the pipeline moving even on busy days.
Evenings and weekends are when many homeowners have time to enquire. WiseCall makes sure those calls are captured and queued for follow-up before a competitor gets there first.
For agencies operating across sales, lettings and property management, WiseCall provides consistent call handling and reporting across every branch.
Client and property data handled with clear operational controls.
All data is processed and stored on UK-based servers.
Full compliance with UK data protection regulations.
Sales, lettings and property management calls can all follow different routing and escalation rules.
Encrypted communications and secure storage as standard.
Urgent repair or tenant issues can be flagged and routed to the right contact quickly, based on your rules.
Full call logs, recordings and transcripts are available to branch and operations managers whenever needed.
See exactly how many valuations, viewings and instruction enquiries WiseCall captures across sales, lettings and property management. Real data from your own business, not estimates.
Start Your 7 Day PilotWiseCall works alongside your team. Never in place of them.